Terms of Service

These Terms of Service (“Terms”) govern your use of directtogrowthco.com and any services provided by Direct To Growth Co. Inc. (“DirectToGrowth Co.”, “we”, “us”). By using the Site or engaging our services you agree to these Terms.

1. Overview of services

We provide executive growth advisory, marketplace growth advisory, channel audits and rebuilds, 1:1 consultations, SaaS product audits, and related marketing, attribution and creative guidance. Specific deliverables are defined in a written proposal or agreement for each engagement.

2. Eligibility

You must be at least 18 years old and authorized to act on behalf of your business to engage our services.

3. Engagement terms and payment

3.1 Advisory engagements typically run one to three months and begin after a signed proposal. 3.2 Consultations and audits are paid at booking. 3.3 Fees are non-refundable once work has commenced or a session has been held. 3.4 You agree not to initiate chargebacks for services rendered; billing disputes should be raised with us directly.

4. No guarantee of results

We bring experience and rigour, but marketing outcomes depend on many factors outside our control. We do not guarantee specific revenue, ranking, conversion or growth results.

5. Access and client responsibilities

You are responsible for providing timely access to accounts, data and people needed for the engagement, and for the accuracy of information you supply. Final decisions about your business remain yours.

6. Confidentiality

Each party will keep the other’s non-public business information confidential and use it only for the engagement, except where disclosure is required by law.

7. Intellectual property

Frameworks, templates, tools and methodologies we bring to an engagement remain ours. Deliverables created for you are licensed to you on a non-exclusive, perpetual basis for internal business use. Your data, brand assets and accounts remain yours.

8. Website content and ownership

All content on the Site — text, graphics, logos and case studies — belongs to DirectToGrowth Co. or its licensors and may not be reproduced without permission.

9. Prohibited use

You may not use the Site to transmit malicious code, scrape content, impersonate others, or interfere with its operation.

10. Third-party tools and integrations

Our advice may involve third-party platforms (advertising networks, marketplaces, analytics and software tools). Their terms govern your use of them, and we are not responsible for their availability or changes.

11. Limitation of liability

To the fullest extent permitted by law, our total liability for any claim arising out of the Site or our services is limited to the fees you paid us in the three months preceding the claim. We are not liable for indirect, incidental or consequential damages, including lost profits.

12. Indemnification

You agree to indemnify us against claims arising from your breach of these Terms or your use of our deliverables in violation of law or third-party rights.

13. Termination

Either party may end an engagement with written notice as set out in the applicable proposal. Fees for work completed remain payable.

14. Changes to these Terms

We may update these Terms; the date above reflects the current version. Continued use of the Site constitutes acceptance.

15. Governing law

These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable therein. Disputes will be resolved in the courts of British Columbia, or by arbitration where the parties agree.

16. Contact

Email: [email protected]